Privacy Policy

Effective Date: 22/02/2026

Welcome to Avanya. This Privacy Policy explains how our marketing agency collects, uses, and protects your personal information when you use our website and make payments for our services through online options, including Razorpay and Cashfree.

1. Information We Collect

When you engage with our services or make a payment on our website, we may collect the following information:

• Personal Identification Information: Name, email address, phone number, and billing address.
• Transaction Information: Details about the marketing services you purchased and the transaction amount.
• Device and Usage Data: IP address, browser type, and operating system (collected automatically for fraud prevention and website analytics).

Note: We do not directly collect or store your debit/credit card numbers, UPI PINs, or bank account passwords on our servers.

2. Payment Processing via Razorpay

To ensure secure and seamless transactions, we use Razorpay and other trusted online payment gateways to process your payments.

• Secure Processing: All payment details are securely processed by Razorpay using industry-standard PCI-DSS compliant systems.
• Data Encryption: Your payment information is encrypted during transmission to ensure your data remains safe.
• Third-Party Policies: When you make a payment, your payment data is governed by Razorpay’s Privacy Policy. We encourage you to review their policy at https://razorpay.com/privacy/ for further details on how they handle your data.

3. How We Use Your Information

We use the collected information strictly for the following purposes:

• To process and fulfill your orders for our marketing campaigns and services.
• To send administrative information, such as order confirmations, invoices, and payment receipts.
• To communicate with you regarding your ongoing projects or inquiries.
• To detect and prevent fraudulent transactions.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service Providers: With payment processors like Razorpay solely to facilitate your transactions.
• Legal Compliance: If required by law, regulation, or legal process to protect our rights or comply with judicial proceedings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable data protection laws, you have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your data from our records.
• Opt-out of receiving marketing communications from us at any time.